New and Improved

Just in time for Christmas!

We have worked hard over the past 12 months to find some improved packaging solutions.  We are please to announce that today we are launching the first of these new designs.

Our Lexington Glass Candle (5-154) 7oz candle has been updated to include an elegant black lid and full colour labels!  The colour label will be placed on the lid and comes in 5 different colour varieties.  The colour is chosen based on the fragrance on the candle.

This candle also features our new fragrance labels.  These new labels are larger than our old oval ones and much more noticeable.  The text is clear and allows the colour of the candle to show through creating a wonderful effect.  These fragrance labels are be placed on all of our products effective immediately.

We are working on bringing in lids for the Frosted Jar Candle and the Vaso Jar candle and hope to launch them in January.

Finally – stay tuned for some updates on our private label programs in the next month or two!

Here are some photos of the new packaging.

New Gift Boxes!

Vaso Gift Box

Vaso Gift Box with Vaso Candle

You asked for it!

We are pleased to announce the release of the long anticipated Gift Boxes for our Vaso Candle.

The Vaso Glass Candle is already one of our all time most popular candles and now it comes in a gift box!

We decided to create 4 separate boxes.  1 each of the 4 categories of fragrances.

The categories are: Fruits, Flowers, Foods, and General.

The gift boxes are not available blank or in private label format, unless you are interested in ordering 5000+ boxes.

Here are some photos!  Click the photos to see the full size image.

Each box includes a bar code for easy scanning at checkout on the bottom and basic burning instructions inside the flaps.  The fragrance will be applied with our regular fragrance sticker to both the box and the candle!

Also available is a box for the 50 Pack of Tealites.  Effective today you may choose to order your tealites in a box or our traditional bag.  Prices for both are the same.

Christmas Fragrances!

(Update: Christmas Fragrances are now available for order)

Each year have a set of Christmas Fragrances that are only available for a limited time.  The fragrances have been chosen and ordered and will be ready for production before Oct 1st 2010!

Back by popular demand are:

Holiday Memories (Green) and
Mistletoe

New for this year:

Cinnabuns
Twigs o Spruce
Eggnog
Candy Cane

All Christmas Fragrances except Holiday Memories are the natural colour of the wax with no dye or whitener added.

The fragrances will be available to order on our website as soon as they have arrived so check back soon!

Alberta Gift Show 2010

We will be attending the Alberta Gift show in Edmonton August 15 – 18.  Please join us at booth 2236.

We look forward to meeting many of you for the first time, and seeing old friends again.

**Please note that our customer service department will be open during the show, however, our service manager, and lead candle maker will be at the show.  As such some customer service issues may be delayed until we return.  We will also have limited production during this time for the same reason.  Full customer service and production will resume on Friday August 20th.

Summer Shutdown

Our annual summer shutdown is fast approaching.

All departments, including customer service and production will be closed from August 1st until August 15th.  You will be able to place orders by fax, email or online during the shutdown, however, the orders will not processed until we return.  Orders received during the closure will be processed in the order that they are received and confirmed with you when we reopen.  Please allow a few days for the order to be confirmed as we may have a large number of orders to process.

Soap Fragrances

We are currently in the process of completely redesigning our soap product and hope to announce its new release in August.  Our new product will be larger and more economical.

Additionally, the packaging is being completely redeveloped and will have a real sharp and professional look that will work in any display situation.

As part of this redesign we are planning to launch with 3 or 4 different fragrances, made completely out of natural oils.  We would appreciate your suggestions for soap fragrances and will take all suggestions into consideration.

So if you have recently seen a soap product in a blend that you really liked please drop us a line or leave a comment and we will add it to the list.

Thanks!

EcoSoya Distributor

EcoSoya from Nature's Gifts  International

EcoSoya

We are extremely please to announce that Granville Island Candle Company is now an authorized distributor for EcoSoya Waxes from Nature’s Gifts International!  We have received many requests over the years for EcoSoya in addition to the Enchanted Lites Wax that we already carry.  Each brand of wax has its own unique characteristics and we feel that by providing both we offer complimenting products.

As of today we now have three EcoSoya Waxes in Stock.  We currently have CB-Advanced, PB Pillar, and the New CB-Xcel.

We encourage you to try the CB-Xcel.  It is 100% Soy, and is extremely easy to work with.  It resist frosting and rarely forms wet spots (air bubbles).

All three waxes are now available on our bulk supplies order system at bulk.granvilleislandcandles.com .

We look forward to providing you with this excellent product in addition to all of our existing products and services.

Votive Holders

Many of you may have noticed that our Frosted Votive Holder (item 2283) has not been available for a couple of days, and has now been marked as discontinued.  We tried to prevent this from happening however, our old source for the product is no longer available and we were unable to find a new source at an appropriate price or quantity level.  As of today we have no stock left in this product, and it is officially discontinued.

We have however, located a replacement product (item 2285) which will be available in the next couple of days.  The new frosted holder is a little larger, but candles still burn beautifully within this new container.  A new bonus is that the new product ships in a case of 15 with a simple black retail ready display tray.  The price will be little higher than our old product, but hopefully not by much.  We will be posting the price when the product becomes available.

You may have also noticed that the VC and VC-100 polycarbonate cup products have been unavailable in the clear colour for a couple of weeks.  Unfortunately, the manufacturer had an issue with the production equipment and was unable to send new stock.  However, this issue has now been resolved and new stock has been loaded onto a truck and is expected late next week.  As soon as they arrive they will be marked as available again on the website.

Have a great first weekend in May!

Earth Day

In honor of Earth Day on April 22 2009 we are offering an special discount of 2% on orders over $500 and 5% on orders over $1000.  Orders must be placed online with our wholesale order system at http://shop.granvilleislandcandles.com .  The discount will be applied offline by our staff.  For full details please go to this page.

Have a great Earth Day everyone!

New Order System Up

We apologize that it took a little longer than anticipated to get our new Wholesale Order System online and running.  It is now active and ready for use.  Please note that unlike the old system which used a user name and password the new system uses email addresses and passwords.  Your old user name is no longer applicable.  Please use the email address that you have on file to log in.

A special note on passwords!!  Due to differences in the encryption methods used in the old and new systems some passwords may no longer work.  If your password does not appear to work please use the Forgotten Password link and enter your email address.  Your password will then be reset and a new password emailed to you immediately.  After you have logged in with your new password you may change it to another password of your choosing by Clicking on My Account at the top of any page.

If you can still not log in please give us a call and we would be happy to assist you.

Also while we have extensively tested the new system there is bound to be a bug or two so please bear with us and let us know of any problems that you encounter so that we can correct them as soon as possible.

Give the new system a try and place an order today!

shop.granvilleislandcandles.com